Philip E.
Home Page
Endorsements and Recommendations
Originals available below or on my Linkedin profile - https://www.linkedin.com/in/philipe2000/details/recommendations/
"The reason we keep bringing Phil back as a consultant is simple – he gets the job done. He understands what the customer needs and ensures it’s delivered. When the pressure is on he remains calm
and focused. He has excellent communication and technical skills and actively shares his knowledge and experience to drive and improve Service Delivery. I have no hesitation in recommending Phil
to any organisation.” October 23, 2012
Richard Towse, IT Service Delivery Manager (Acting), Tarmac
Worked with Philip directly at Tarmac
“It is my pleasure to provide an endorsement for Phil. I have worked with Phil for 3 years now and whether this is in his role as Service Desk Manager or Transition Support Analyst he has
provided a consistently professional, knowledgeable and proactive approach to his work.
Phil is dedicated to his role and always goes the extra mile. He has attained respect from both his IT colleagues and the business alike and is a much liked member of the team.
I have never approached Phil and not had my issue resolved. This is always provided in a helpful and knowledgeable manner and is always followed up to ensure that the information or solution
provided met or exceeded the original specification.
Phil would be an asset to any employer and I would not hesitate to work with him in the future.” April 19, 2012
Louise Allen, Systems Manager, Tarmac
Worked with Philip directly at Tarmac
“I have worked with Philip for many years now initially as an employee of Tarmac where he managed the internal IT service desk for a number of years and was well respected by the IT team and his internal clients. Following on from that he worked for HP where he managed the transition of the Tarmac service desk to HP’s off shore facility.
Recently Phil has been employed as a freelance IT Infrastructure consultant where he is working to improve IT service delivery to the Tarmac business.
I have found Phil to be highly motivated, reliable, confident and a friendly person who is happy to work alone or as part of a team.
His technical skills and enthusiasm for work are excellent, and he always remains focused and composed when dealing with difficult and demanding situations, he is well thought of by his peers
and would be a valuable asset to any organization.” October 10, 2012
Craig Cummins, IT Infrastructure Manager, Tarmac
managed Philip indirectly at Tarmac
“Without Phil's involvement, the transition to the new support model would not of happened so smoothly. He has a very wide spread of skills and knowledge that always make him a first port of
call for many service problems for me and many others.
Phil is an asset to the company.” March 29, 2012
Adam Porello, Web, Windows and SQL Developer, Tarmac
worked directly with Philip at Tarmac
"It has been a pleasure working with Phil, not only is he a good team leader but truly an asset to the business. He has played a crucial role during the migration process, team members have often referred to him as the “Tarmac expert”. He is hard working, dependable, has vast amount of technical knowledge and is always willing to share this with others." September 10, 2013,
Ramona Tomlinson, IT Service Desk Analyst at Lafarge Tarmac
Worked indirectly for Philip at Lafarge Tarmac
"Phil is a very customer focused, knowledgeable IT professional. He is always prepared to take time to explain solutions to problems and I have never managed to find a question that he is
unable to answer! His support skills are second to none and I would recommend his services to anyone."
April 18, 2013
Martin Bushell Applications Team Leader at Tarmac - worked with Philip at Tarmac in different groups
"Phil is a diligent individual with great ambition to progress even further in life. He is extremely knowledgeable and is always happy to share this among colleagues.
Phil is known as the "go to" guy due to his level of professionalism, experience and IT Systems knowledge. He is approachable, reliable and full of ideas.
It has been a pleasure working alongside Phil. November 11, 2013
Sapna Vadgama IT Support Analyst at Lafarge-Tarmac - worked indirectly for Philip at Lafarge Tarmac
"Phil's worked in a variety of Support & Service/Infrastructure Delivery roles within Tarmac over many years, and has built up a wealth of knowledge and experience. He is often the first port of call for business users, and other members of the IT Team, and can always be relied on to address and solve an issue." January 14, 2013
Richard Law (Systems Analyst at Tarmac Ltd ) worked directly with Philip at Tarmac
“Philip is a hardworking and diligent worker. He was able to provide me with help and support on a number of matters and each time his performance far exceded my expectations.
I would recommend Phillip to any employer for any role that he chooses to persue.” March 29, 2012
David
Matthews, ABAP Consultant, Tarmac
worked with Philip at Tarmac
“Philip is attentive and diligent in resolving complex IT problems. He is calm and approachable and can be relied on to deliver solutions in a wide range of situations.” March 29, 2012
Richard Reynolds, Senior Finance Systems Analyst, Tarmac
worked with Philip at Tarmac
“Philip is a very capable individual who I got to know through his management of the Tarmac IT helpdesk. He quickly develops an understanding of any scenario, comes up with an action plan and
puts that plan into practice to deliver results.
He has an excellent track record of developing and implementing processes and measures to deliver service improvements, and then monitoring performance against those.
I would strongly recommend Philip to any employer.” March 29, 2012
Geoff Fawkes, National Business Development Manager, Tarmac Limited
worked with Philip at Tarmac
“Phil is a quick-thinking and extremely talented professional with a comprehensive and intuitive knowledge of his subject. Wherever there's a complicated problem, Philip is always ready with an intelligent solution. He's immensely skilled at what he does, and goes out of his way to help others and make sure things are done properly. He's funny and personable, and his drive to provide quality service is testament to his character - he does the right thing, and does it right. I'm lucky to have worked with him as, I'm sure, will be any future employer.” March 29, 2012
Alice Waterman, Internal Communications and Intranet Officer, Tarmac
worked with Philip at Tarmac
“Philip is one person whom you can count on to deliver even in the worst case scenario, he won't stop until a job is completed no matter how difficult it is. He seems to have that special
skill into getting stuff done the way it should be even in the most difficult times. Plus, he doesn't mind giving a baker's dozen just in order to finish a job. If there's a word a notch
above responsible - it should definitely fit him the most. I can always tell his involvement in major cases, if it gets done quickly and in the most efficient way, it definitely has to be
Phil.” May 21, 2012
Vernelou Isidro, (Service Desk Analyst (Manila), Hewlett-Packard Enterprise Services) was with another company when
working with Philip at Tarmac
“Philip is a reliable and professional person, I have worked with Philip over the last 6 years and have found him to be someone who has a large amount of knowledge and expertise in IT support. He is well respected by his team, colleagues and generally anybody that has had the pleasure of being helped by Philip. He will be missed by many people at Tarmac and although it is Tarmac's loss to have somebody so helpful and knowledgable go he will be a real asset to any future employer.” March 30, 2012
Richard MacGuire, IT Team Leader - Shared Services, Tarmac Ltd
worked with Philip at Tarmac
“Phil is fantastic at problem solving and has on many occasions gone out of his way to help me and my team - nothing is ever too much trouble. He is an extremely personable individual who I would strongly recommend to any organisation.” March 29, 2012
Ruth Finch, Internal Audit Administrator / PA, Tarmac Limited
worked with Philip at Tarmac
“Philip was IT Helpdesk Manager at Tarmac, with responsibility for 9 staff. He was responsible for the smooth transition of the function to an outsourced company, a process that was completed
last year.
Philip is extremely knowledgeable, approachable and conscientious, a valueable asset to any company.” March 28, 2012
Nickie
Lloyd, Service Manager, Tarmac
worked with Philip at Hewlett-Packard
“Phil is professional, conscientious and dedicated. He is always ready to assist and has never let me down.” April 13, 2012
Sue Harris, Systems Support Analyst, Tarmac
worked directly with Philip at Tarmac
"RDS Construction is pleased to have their reporting system and spreadsheets designed and implemented by Philip Evans. We found the templates very easy to use, enabling us to update the information regularly, with the minium of fuss. There is scope to customise and change the system as the business needs develop. We are very pleased with what we have been able to achieve and report as there is so much useful information available.
Philip provides a very prompt and knowledgeable customer service. He a is very friendly individual who is honest, realiable and approachable. We would highly recommend him."
Richard Larner, Commercial Director RDS Construction Ltd. Park Street, Oldbury.
I produced a multi-tab spread sheet for them to sumarise and collate all their quotes. Within were reports and quick views using their base data.
“Philip is an experienced IT help desk manager who I have enjoyed working with for many years at Tarmac. Philip has successfully run the IT help desk to ensure the customer, resolver groups and technical resources always receive a professional and efficient service. This is supported by frequent positive customer satisfaction results. Philip’s key strengths are his focus on customer relationships, incident/problem management and ability to communicate in a clear and concise way with all levels of the organisation.” February 3, 2011
Lee Beech, Manager
Infrastructure Services, Tarmac
worked directly with Philip at Hewlett-Packard
“Phil is a customer focussed service provider in an IT environment. He has a mixture of service culture, technical knowledge and interpersonal skills which, when allowed, combine to give a good balance of customer service and process adherence. I've worked with Phil over about 10 years as customer, colleague and line manager, and would happily do so again.” May 20, 2010
Andy Lawrence ,
Head of IT , Tarmac Building Products
worked with Philip at Tarmac Ltd
“I recommend Phil, who I always found to be a dedicated, professional manager with a strong focus on providing excellent customer service.” May 23, 2010
Alasdair MacKenzie
, Head of IT , Tarmac Limited
managed Philip indirectly at Tarmac Ltd
“Phil is a very helpful IT professional who strives to provide excellent customer service. Phil has a good blend of technical knowledge, communication skills and process discipline required for his role as Helpdesk Manager. I worked with Phil over 8 years as a line manager and colleague. I strongly recommend Phil.” June 2, 2010
Peter Davenport ,
IT Infrastructure Manager , Tarmac
managed Philip at Tarmac Ltd
“Phillip is a true service delivery professional at the top of his game. Phillip has the ability to translate the needs of the business into a cost effective service model that provides value, whilst maintaining tight control on policies and procedures following industry best practice. Phillip has proven this ability on numerous occasions including rolling out international systems and the deployment of business critical applications.” June 27, 2011
Chris Wood, Head of
Service Delivery & Infrastructure, Tarmac
worked directly with Philip at Hewlett-Packard
“Phil was my direct line manager for five years whilst working for Tarmac / HP
Phil was always very knowledgable and thorough in all aspects of his work. He was always keen to offer advice and guidance where necessary and always encouraged us as a team to take up new
learning opportunites.
As a manager Phil was very approachable and fair - always doing his best to keep team morale high. Phil was always forthcoming with sharing his knowledge and was a pleasure to work for and
alongside.” February 16, 2011
Claire Croft, IT
Helpdesk Analyst, Tarmac Group
reported to Philip at Hewlett-Packard
“Phil was my manger for 5 years and had a very positive outlook to the team. I felt I could approach him at anytime and could trust him with any information I gave him, He gave praise when he needed to and spoke to staff on a one to one basis where required. I enjoyed my time working in Phil's team and would recommend him as a manager to anyone.” March 2, 2011
Andrew Evans, Deskside
Support Engineer Level 3, Tarmac
reported to Philip at Hewlett-Packard
"I've known Phil Evans since December 2005, and have always found him to be friendly and professional - the sort of person I would be very happy to have in my team. Phil works with pace and is able to produce work to a very high standard - quickly. Phil's knowledge and experience of IT and systems is considerable, and he's able to apply well-practiced troubleshooting skills to come up with solutions to issues very quickly.
Phil takes time to understand how our business works, which when coupled with his expertise and personable style makes him popular with customers and colleagues alike, and affords him an extensive network of contacts.
Phil's a valuable member of the management team. He's also an effective team leader - Phil always leads the way in developing his team. His natural style balances leadership with being a team player, and leads by example.
I would not hesitate in recommending Phil - he's a real asset to any team that he be part of." October 2006
Rob Hodges, IT Traning & Change Manger, Tarmac Limited, worked directly with Philip at Tarmac.
“Have known Phil of more than 2 years now and is a one stop shop for all my technical problems. He is quite knowledgeable and pleasant person to work with.” October 7, 2012
Naveen Ayyagari, Associate Project Manager, NTT DATA
worked with Philip at Tarmac
“As the Technical Director at Axon IT we have supplied services and staff providing infrastructure advice and solutions to Tarmac. During the course of this work I personally have had the
pleasure of working with Philip Evans in his role as of Manager of the IT desk and support systems for the thousands of end users within Tarmac.
Philip was always a pleasure to work with and always willing to help with any issue or solution put to him by the business or end user.
I can confidently and without hesitation recommend Philip to any prospective business in whatever Information Technology role given to him.
Graham Fern, Technical Director, axon-it.com Ltd (business partner)
“Phil was definitely my go to person if I had a problems which were always dealt with in a professional and timely manner. An asset to any company.” April 19, 2012
Nina Sinclair, Legal Administrative Assistant/PA, Tarmac Limited
worked directly with Philip at Tarmac
Graham Fern
(IT Director - Axon IT)” June 28, 2011
Graham
Fern, Technical Director, axon-it.com Ltd
was with another company when working with Philip at Hewlett-Packard
“I have worked with Phil for a number of years at Tarmac. He has always provided an excellent support service, helped to drive improvements when there has been an opportunity to do so. Phil has always understood the pressures that users have been under and how those issues impact the business. Phil approaches issues in a calm manner.” April 4, 2012
Sharon Ralph, Business Administration Manager, Tarmac
worked with Philip at Tarmac
“I've known Phil right throughout his career at Tarmac. He has a very professional, efficient approach to his work, and has extensive knowledge of I.T. and business processes. Phil has the ability to both foresee problems and to prevent them, and is able to successfully motivate and manage teams.” April 3, 2012
David Theaker, Business Administration Manager, Tarmac Building Products
worked with Philip at Tarmac
“Although departments within Tarmac no longer have much direct contact with IT personnel, in the past Phil has gone out of his way to be helpful to me and other colleagues. He is extremely personable and very able and capable in his work. Only a couple of weeks, Phil was able to come and help me out personally with a local problem that I had with my desktop. I would heartily recommend Phil. Yvonne Groves” April 3, 2012
Yvonne Groves, Administration Supervisor, Tarmac
worked with Philip at Tarmac
“Phil is a very bright, knowledgeable and commited individual who always makes time for his colleagues and customers. He helped me on a number of occasioins with IT issues at work and I always found him responsive, interested and he fixed the problem. He was a real asset to our business I have no hesitation in recommending him to any prospective employer” June 24, 2011
Stephen Cornwallis, Procurement Operations Manager, Tarmac
managed Philip indirectly at Hewlett-Packard
“I have worked with Philip over the past few years with respect to the Managed Print Service. I find Philip to be enthusiastic, conscientious, and drives issues to resolution. If an issue needs to be resolved, Philip makes sure that the resources are driven in the correct way to provide a timely resolution - a great trait.” June 23, 2011
Owen
Dearing, IPGS PM, Hewlett-Packard
worked with Philip at Hewlett-Packard
“Phil is a very objective and multi tasking guy, always delivers under stress and is adaptable to changes in a diverse IT sector .He is a good team player and manager and a pleasure to work with” March 29, 2012
Sunil Patel, Platform Specialist, Hewlett-Packard
worked directly with Philip at Tarmac Ltd
“In his role as the IT Desk Manager, Philip could always be relied upon to resolve any difficulties/problems that arose for Tarmac's PC users - of which I was one. He is very knowledge about his field of expertise which was frequently called upon. Philip is an extremely approachable and personable man and has the ability to assist you in a calm and organised manner.” June 23, 2011
Yvonne Groves, Administration Supervisor, Tarmac
worked with Philip at Tarmac/Hewlett-Packard
“I have known and worked with Philip for many years and have always found him to be extremely professional, responsive and a solutions driven individual. He is committed to providing a first class service to his customers and always manages to explain complex IT issues in a non-technical and user-friendly way.” April 19, 2011
Alison Moloney, Director
of Reward & Recognition, Tarmac Limited
worked directly with Philip at Tarmac/Hewlett-Packard
“Philip is a highly skilled IT professional. His advanced technical and communication capabilities enable him to lead high performing teams and provide excellent customer service in his own right.” March 23, 2011
Chris G. Reynolds,
Head of Shared Services UK, Tarmac
managed Philip indirectly at Tarmac
“I've had reason to call on Phil's technical skills on a number of occasions whilst he has been running the help desk at Tarmac. If he hasn't been able to solve the problem he's been quick to
understand the issue and find the person who can resolve it to ensure that as a customer of his I've come away with a good resolution.
Where, on occasions, I've had reason to reflect on the performance of a member of his team he's always been assertive in his response. Positive comments I know he shares with his staff. Any
less positive comments he will take on board and reflect on. Whilst taking responsibility for his team he is always keen to ensure that he does not jump to conclusions and will go away to
find out the other side of the story, however much I may be urging him to believe I am right!
It's been great working with Phil and will be a disapointment when the time comes that the outsourcing process is complete and he is no longer around the organisation.” February 15, 2011
Richard Williams, IT
Project Manager, Tarmac
worked with Philip at Hewlett-Packard
“Phil has always been very professional in his attitude to managing a Helpdesk. I have worked with Phil for many years at Tarmac and when he moved to Hewlett Packard and still ran the Helpdesk as a service to Tarmac his approach always proved to be steadfast and efficient. Phil has a good reputation that he can effectively deliver a service confidently and with the appropriate knowledge communicated at the right level. I would therefore not only hope to work with Phil again in the future but would recommend him highly to prospective employers.” April 8, 2010
Charlie
Cooper, Web Developer, Tarmac Ltd
worked with Philip at Hewlett-Packard/Tarmac
“I have worked with Phil for over 9 years. In that time Phil worked hard to provide excellent service both internally, and externally to IT. Phil was always customer focused, had high attention to detail, and acted calmly under pressure, always managing his team effectively to ensure the best possible service to the business. I would recommend Phil and would work with him again.” June 1, 2010
David Horton , Head
of Projects , Tarmac Limited
worked directly with Philip at Tarmac Ltd
“Philip is a highly motivated, confident and helpful IT professional who endeavours to deliver the best customer service possible with the available resources. His technical skills and process expertise are to a very high standard. He always remains focused and composed when dealing with difficult and demanding situations or people.” May 27, 2010
Mark
Skidmore, IT Service Manager, Tarmac
worked with Philip at Tarmac Ltd
“I work closely with Phil on security initiatives, audits and dealing with requests from the user base. Phil is great to work with, he has an excellent understanding of the systems and the business and gets the job done, quickly and without fuss. He has a pragmatic approach, is calm and easy to work with and helped me a lot in understanding the business and infrastructure.” February 16, 2011
Sue Meek CISSP, Senior Security
Analyst (Tarmac) / Information Security Officer (Anglo American), Tarmac
worked with Philip at Hewlett-Packard
“Having worked alongside Philip for some years, his management of the support desk was always professional and efficient. Liaison with the customers and third line support was always paramount to Philip, which showed in the effective way the support desk was run.” May 19, 2010
Simon
Marsden, Senior Network Technician, Tarmac
worked directly with Philip at Hewlett-Packard/Tarmac
“Factual, reliable and... last but not least, with a "can do" attitude. It was a pleasure to have such profile on board to rock over the challenges we've been facing at the time.” May 19, 2010
Noel Leirens , Account
Delivery Manager - Global Networks / Regional All IT Infrastructure , Hewlett-Packard
managed Philip indirectly at Hewlett-Packard
“Phil's service and support to both the IT teams behind him, and the customers calling the helpdesk are second to none. Professional, reliable and honest are key attributes that I would not hesitate in using to describe Phil. With Phil at the helm of the helpdesk there never seems to be anything that phases or upsets the balance of what I can only describe as a very stressful area. I would recommend Phil without a hesitation.” May 24, 2010
Adam
Porello, Web Developer, Tarmac
worked directly with Philip at Hewlett-Packard
“Phil has had a few roles in Tarmac and has over the past few years run a very effective help desk team servicing all of the Tarmac operations across the UK. Phil is good at problem solving and with his can-do attitude, he relishes a challenge. He is a decent and very personable individual who acts as the 'glue' in the team. I strongly recommend him to any organisation.” May 19, 2010
Roeland De Greef ,
Head of Operational Improvement , Tarmac
managed Philip indirectly at Tarmac Ltd
“When you work internationally you need to rely on the support teams around you. Equally as the equipment you utilise becomes more technically advanced and essential, when it fails you need effective support and you need it quickly. When things went wrong I was always so relieved to find Phil was at the end of the phone when I called the helpdesk. Phil’s calm and confident personality, together with his high level ‘IT’ competence, ensured that I was always up and running quickly. What is clear to me is that Phil is an exceptional individual who is a real asset and a pleasure to work with.” May 27, 2010
Ken
Bradley, International SHE Manager, Tarmac Ltd, International Division
worked with Philip at Tarmac Ltd
